To apply for Batavia Public Library job postings, please download a PDF of the application.

 

 

Part Time Technology Reference Assistant (Adult Services)

Non-exempt position - Salary grade 5

 

The Batavia Public Library District seeks a Part Time Technology Reference Assistant to join our Adult Services team. The Batavia Public Library District serves a population of over 26,000 from a large (54,000 square feet) facility that opened in 2002.

 

OVERVIEW:

 

The Technology Reference Assistant focuses on excellent customer service to Library patrons. Responsibilities include assisting patrons with computer and equipment questions, providing individualized technology coaching, providing readers' advisory service, teaching computer clases, troubleshooting computer and equipment problems and providing directional assistance and basic reference assistance.

 

Essential Functions & Responsibilities:

  1. Ability to provide consistently pleasant service to patrons and staff 
  2. Intermediate computer and technology skills, including use of the Internet and Microsoft Office programs, and digital devices (tablets, smartphones, etc.)
  3. Ability to create customized technology coaching lesson plans
  4. Familiarity with current popular fiction and nonfiction
  5. Ability to teach computer classes
  6. Ability to learn appropriate computer and equipment applications and appropriate troubleshooting techniques
  7. Familiarity with basic reference materials
  8. Ability to work and communicate effectively in English

Qualifications:

 

College diploma. Some customer service experience required.

 

Work Schedule:

2:45pm - 9:00pm, Tuesdays & Wednesday

11:45am - 5:00pm, alternating Sundays

Occasional weekday morning hours

Salary:

 

From $13.78 to $14.65, depending on experience

 

If you are interested in joining the Adult Services team, please send a letter of interest, detailed resume, and contact information for at three (3) professional references to jobs@bataviapubliclibrary.org or you may download our Employment Application for completion and submission to the same email address. Please put "TRA" in the subject line. Applications received by Friday, December 15, 2017 will receive first consideration, but applications will continue to be accepted until the position is filled.

 

Batavia Public Library is an equal opportunity employer. The successful candidate will be required to provide proof of eligibility to work in the United States upon hire. Applications are encouraged from individuals who can enrich and contribute to the cultural and ethnic diversity of the Library.